Shop Policies

Order Processing

Our general processing time is between 5-8 days from purchasing.  This does not include shipping time. 

US Shipping

At this time we are only offer US Domestic Shipping. 

Tracked Shipping Options

Estimated shipping times: 5-8 business days.

You will receive tracking information when the order has been processed and sent.

Untracked Shipping Options

Untracked is only available for Sticker Only orders. If offer Untracked as a cost-effective option, however by selection Untracked you are acknowledging that we cannot track your order and unable to provide updates once it's been shipped.

Estimated shipping times: 5-8 business days

Once your order has been shipped we no longer have control of the package.  We hold no responsibility for any lost orders.

International Shipping

We hope to offer international shipping in the future.

Undelivered Orders

If orders are returned to us due to incorrect mailing address, additional shipping costs will be incurred for the order to be resent.  If the order is not resent, shop credit will be issued.  No refund will be provided under any circumstance.

Refunds

All sales are final. We do not accept returns or exchanges.

QUESTIONS

If you have any questions regarding your order please email order@dearzodiacs.com.